FAQ

General Questions

  1. What is WebbieCreations?
    WebbieCreations is a creative agency specializing in services for online creators, modders, game developers, and streamers.
  2. What services does WebbieCreations offer?
    We provide overlays, alerts, emotes, web design, 3D modeling, texturing, and graphic design for platforms like YouTube, Twitch, and Kick.
  3. Do you work with individuals or teams?
    Both! We serve individuals, small businesses, and teams in need of creative solutions.
  4. How can I contact you?
    You can reach us via [email/contact form link].
  5. Do you take custom orders?
    Yes, we accept custom orders for most of our services.

Products & Services

  1. What are premade products?
    Premade products are ready-to-use items like Twitch overlay sets or Emotions Emotes that you can purchase and use immediately.
  2. What is included in your branding packages?
    Branding packages include logos, banners, and design elements tailored to your brand identity.
  3. Can you help with 3D modeling for my game?
    Absolutely! We offer 3D modeling and texturing services specifically for game developers and modders.
  4. What size are your emotes?
    Emotes are provided in 128px resolution.
  5. Do you design Facebook banners?
    Yes, we create professional Facebook banners as part of our graphic design services.

Pricing & Payment

  1. How much do your services cost?
    Pricing varies depending on the project. Contact us for a custom quote.
  2. Do you offer package deals?
    Yes, we have package deals for bundled services and premade product sets.
  3. Do you offer discounts?
    We occasionally offer promotional discounts. Subscribe to our newsletter to stay updated.
  4. What payment methods do you accept?
    We accept PayPal, credit/debit cards, and other popular payment methods.
  5. Do you require payment upfront?
    For custom orders, we typically require a deposit upfront.

Delivery & Process

  1. How long does it take to complete an order?
    Delivery times vary by project, but most orders are completed within 1-2 weeks.
  2. How will I receive my completed order?
    Digital products are delivered via email or download links.
  3. Do you provide revisions?
    Yes, most services include a set number of revisions to ensure your satisfaction.
  4. Can I request a rush order?
    Yes, rush orders are available for an additional fee.
  5. What file formats will I receive?
    Files are delivered in common formats such as PNG, JPG, or PSD, depending on the project.

Policies & Agreements

  1. Do you offer refunds?
    Refunds are available for eligible cases outlined in our refund policy.
  2. What is your non-compete agreement for freelancers?
    Freelancers must agree to a five-year non-compete clause as part of our policy.
  3. Can I resell the products I purchase from you?
    No, products and designs are for personal or commercial use by the purchaser only and cannot be resold.
  4. What happens if I violate the agreement?
    Violation of agreements may result in legal action as outlined in our terms and conditions.
  5. Do you collaborate with other creators or companies?
    Yes, we welcome partnerships and collaborations that align with our brand values.